I’ve done many things in my career but the past 10 years have largely defined the professional I am today. At GoFundMe I started in Customer Support as employee number three. Over the next ten years I helped grow our business and brand to a globally-recognized name in online fundraising. As we grew and became a household name, we found ourselves in the middle of important issues both on a national and global scale.
I worked with a stellar team of individuals to build a Customer Operations team that would reach 150 people at its peak. Together, my team and I navigated many seismic shifts both within and outside of the company. We created a unique culture within GoFundMe as a team that both demanded excellence, but saw mistakes as opportunities to support and help each other grow. As a member of the executive team reporting directly to the CEO I helped to set a course for GoFundMe’s future while keeping us connected to the lessons of our past.
In my time outside of work I am a father to two very energetic young kids, a husband to an amazing wife and partner, an adventurer who enjoys travel and camping, and a semi-decent musician who found therapy in music during the peak of COVID chaos.
Now I am working with companies of all shapes and sizes to translate what I’ve learned in my career to actionable insights for their own teams.